Terms and Conditions

Product Specifications

All products are manufactured to meet or exceed normal industry standards. Reasonable variations in size and/or colour may occur. The tolerance of stock mat sizes is +/- 1,5 cm. Custom cut mat tolerance is -0 cm / + 10 cm on length. Custom cut mats length calling for anything other than a full meter will be priced at the next whole meter length.

Full rolls of carpet mats only have vinyl borders on the sides, ends are not provided with any nosing. If finished, nosed ends are required, the roll is priced at the “Cut lengths” level which is a 15% up-charge.

Carpet roll length may differ from specified 20 meters; any variation in length will be proportionally adjusted in the invoice.

Website / Webshop

The content of the pages of the website & webshop is subject to change without notice.
We cannot provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website.
It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.
You may not create a link to this website from another website or document without Superior Manufacturing Group - Europe B.V.’s prior written consent.

Logo Matting

Please check your design and information carefully as we shall incur no liability for errors or omissions not corrected after approving the artwork.

The mat(s) will be produced on the clear understanding that an authorized person employed by the client’s organization or owner of the copyright has been give permission for the reproduction of the logo/artwork.


Net, 14 days after invoice date*
* unless different terms separately agreed upon apply.


Via bank transfer to the account of Superior Manufacturing Group - Europe B.V.


All prices are manufacturer’s recommended selling prices. Quotations are made available only to NOTRAX® distributors. Prices are subject to change without notice. We keep the right to stop selling products without notice. The prices are in Euro and are exclusive cost of shipment.


When ordering, specify product number, size, colour (as specified in the Notrax® catalogues, pricelist or website), quantity and any special instructions required.

Handling fees

No handling fees will be charged.

Freight terms

Prices are based ex-works NL-Barendrecht*
* unless different terms separately agreed upon apply.


Please contact our customer service department for assistance.

Damaged goods and shortages

All delivered material should be inspected and counted BEFORE accepting shipment. Any damages or shortages should be documented on freight bill. If any discrepancies occur, please contact our customer service department for assistance in filling claim.

Return goods authorization

Factory approval is required prior to product returns. Standard stock items in new saleable condition will be accepted for return, freight prepaid and subject to a 15% or 20% (depending on product) restocking charge. Custom sizes, cut length or special ordered products are non-returnable. Return shipments must be made to Superior Manufacturing Group – Europe B.V., The Netherlands, as noted on the return goods authorization. Any incurred transportation fees will be deducted from the credit.

Restocking charges

Full rolls/Stock sizes -15%
Broken packaging -20%

All transactions are subject to the above terms and conditions, a more complete version which is filed at the district court of Rotterdam on 30.08.2001 under nr: 01/113.